Making your employees feel proud to be an employee

Sitting in my office I heard my wife exclaim from her office “That’s wonderful!” Naturally I was curious and asked her “What was wonderful?” She said she had just received the company newsletter and it contained a story that she said told about something the company did that was “just so cool.” Company cool The …

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Retention: A Lesson from a Chicken Restaurant

  What helps with Chick-fil-A retention? I had an opportunity to hear Andy Lorenzen, the Director of Talent Strategy and Systems for Chick-fil-A, speak at the SHRM-Atlanta meeting this week. There was a lot of information in his very interesting presentation, but one thing stood out to me and this is what I feel the …

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