So What? Improvement through questions

I try to improve myself all the time because, frankly, I need it. For this reason I am reading Think Smarter by Michael Kallet. The subtitle of the book is Critical Thinking to Improve Problem-Solving and Decision-Making Skills. It has been a thought-provoking exercise. Kallet talks about the value of asking questions. One question I …

Read moreSo What? Improvement through questions

Sometimes the Employee is not the Problem

  In the teaching I am doing this week my students covered human resources development. We talked about the process of organizational development (OD). In that discussion they learned that sometimes the employee is not the problem. A supervisor’s complaint Many times training and OD initiatives get started with a supervisor’s complaint that his employees …

Read moreSometimes the Employee is not the Problem

5 Ways to tell a new employee they need to improve

My experience has been that managers, supervisors, and HR people dread having to tell an employee that their work is not up to par or they need to improve or they need to change something that is disagreeable. Here are 5 ways to tell an employee they need to improve. Avoid it in the first …

Read more5 Ways to tell a new employee they need to improve

10 Essential Skills for Managers Including HR: Redux

  I am on vacation today so I am rerunning a favorite post from 2012. Hope you enjoy reading it again. I am reading a book by Terry J. Fadem entitled The Art of Asking: Ask Better Questions, Get Better Answers. Although I am just partially through it I have already gleaned some good information. …

Read more10 Essential Skills for Managers Including HR: Redux

Why Multitasking is Bad for Productivity

  How many of us multitask our way through the day? How many of your employees do? In today’s world with all the distractions our attention is diverted with an email arriving or by a received text message. It has an effect, and not a good one. Here is why multitasking is bad for productivity. …

Read moreWhy Multitasking is Bad for Productivity

10 Essential Skills for Managers Including HR.

  I am reading a book by Terry J. Fadem entitled The Art of Asking: Ask Better Questions, Get Better Answers. Although I am just partially through it I have already gleaned some good information. Fadem has written the book for managers, but I think it has great applicability to HR as well. So here …

Read more10 Essential Skills for Managers Including HR.

The HR Department Cannot Be the Only Defense.

I originally posted this in 2009 so the incident reference may be dated but the lesson is no less important. In fact in today’s employment law world it is even more important for superisors and managers to have some training… no make that a lot of training, in employment laws. So read this post which …

Read moreThe HR Department Cannot Be the Only Defense.

Silence Improves Employee Communication

Listening skills, which includes the use of silence, is something many of us need to improve upon. I have been doing some reading in order to improve my consulting skills. I read a post by consultant Alistair MacPherson, writer of Clientonomy, entitled Improve Listening Skills to Win More Clients. He makes three points that I …

Read moreSilence Improves Employee Communication

Pin It on Pinterest