The “why” in performance evaluations

Consulting guru Alan Weiss writes, in his February newsletter,  that “We often believe that praise will help people solidify improvements and continue to grow, and critique will often correct poor performance and help people to do better.” That is often the underlying assumption in performance discussion, even the appraisal event. However, Weiss goes on to …

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From the Archive: The incredible importance of “Thank you”

I am taking some time off for the Thanksgiving Holiday. So I selected this post from earlier in the year.  My friend Paul Hebert and I frequently disagree on issues surrounding engagement and motivation. When Paul leaves a comment on a blog post I pay attention. He is one smart guy who has been specializing …

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Are you actually listening?

I happen to have NPR on my radio this afternoon and listened to a show called “On Being” hosted by Krista Tippett. Her interview guest was Dave Isay, the founder and president of StoryCorps, a show that records conversations of everyday people and preserves them in the Library of Congress. StoryCorps tagline is “Celebrating 10 …

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Great Teams Need Great Managers

A study of sales teams and the need for great sales managers has revealed what I consider a truth about all teams: great teams need great managers. A blog post on the Harvard Business Review by Zoltner, Sinha and Lorimer entitled To Build A Great Sales Team, You Need a Great Manager discussed the experience …

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