From the Archive: The incredible importance of “Thank you”

I am taking some time off for the Thanksgiving Holiday. So I selected this post from earlier in the year.  My friend Paul Hebert and I frequently disagree on issues surrounding engagement and motivation. When Paul leaves a comment on a blog post I pay attention. He is one smart guy who has been specializing …

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Is it impossible for a boss to be empathetic?

  Ever know someone who seemed to be a nice person, a caring person. One day they get promoted to a management position and you are happy. You think “finally we are going to have a good boss around here.” But soon you notice that they are not as nice as you expected them to …

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