Three Great Tips to Make Others Feel More Important

As a manager or an HR professional it is often important to connect with employees as well as you can. Making people feel important is one good way to make that connection. Here are three great tips for making others feel important. Tip #1Take Notes These tips come from 7 Tips for Making Other People …

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10 Essential Skills for Managers Including HR: Redux

  I am on vacation today so I am rerunning a favorite post from 2012. Hope you enjoy reading it again. I am reading a book by Terry J. Fadem entitled The Art of Asking: Ask Better Questions, Get Better Answers. Although I am just partially through it I have already gleaned some good information. …

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Two Tips to Being a Better Listener

  Listening, really listening is probably the weakest skill for many managers. HR managers are no exception. Quite often while listening we are already formulating what our response is going to be and thus we do not hear the rest of what is said. Here are two tips that will make you a better listener. …

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If the Boss Says Listening is Important are You Listening to Them?

I have long known that a key skill to being an effective leader is how well you listen. It also happens to be a key skill for an effective HR professional. In a recent article published in the Atlanta Journal-Constitution, Home Depot CEO Frank Blake was asked what the most important lesson he had learned …

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Silence Improves Employee Communication

Listening skills, which includes the use of silence, is something many of us need to improve upon. I have been doing some reading in order to improve my consulting skills. I read a post by consultant Alistair MacPherson, writer of Clientonomy, entitled Improve Listening Skills to Win More Clients. He makes three points that I …

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Performance Evaluations: "The GREAT EVIL"?

Periodically performance evaluations/appraisals/reviews get demonized. We have another round of that demonization going on currently. A new book “Get Rid of the Performance Review! How Companies Can Stop Intimidating, Start Managing — and Focus on What Really Matters.” by Samual A. Culbert and Lawerence Rout is receiving media attention. Culbert wrote an article, Yes, Everyone …

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