Have you ever thought of adding games to the company culture?

Employee engagement is all the rage in companies. It is critically important. This guest post by Fredrick Cameron talks about how engagement can be enhanced by using games.  How do you engage your employees at the office? How do you keep them motivated in an conventional environment that doesn’t always provide challenges? Working a 9 …

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Keys to Effective Customer Service

It has long been felt that there is a positive relationship between employee engagement or employee satisfaction and sales. (See: The missing link: How customer service drives sales and market share.) Cathy Missildine writes about this frequently in her blog. Now in addition to the metrics that show this relationship there is also scientific support. …

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Is Boredom the Opposite of Engagement?

Associate professor of Strategy and Organization and blog writer for the Harvard Business Review Mark de Rond asked the question “Are you Busy at Work, but Still Bored?” He indicated that he has a job that many of us would probably envy, at least I would, yet he is bored with it. In reading his …

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The Value of Games in Work and Life

  Occasionally it is important to take a look at things from a perspective other than the one you have on a daily basis. That is why I am writing about the value of games in work and life. This is based upon a TED talk that was given by game designer Jane McGonigal entitled …

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Higher Purpose HR: Driving Engagement

It has long been known that organizations that identify a “higher purpose” for their existence engender more loyalty with their constituents than do other. Obviously religions, revolutions and political parties know this and try to define their “higher purpose” in order to drive engagement. According to a recent survey done by Calling Brands, and reported …

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Engagement and Leadership: Follow Up to HR Happy Hour

The discussion on the HR Happy Hour hosted by Steve Boese focused on employee engagement and leadership. Broadcasting from the HR Florida conference, the show featured Cathy Martin and China Gorman. The discussion focused on the question of how to get employees engaged in their jobs and in the strategic direction of the company. One answer was …

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HR Carnival of Giving

Mike VanDervort, of the Human Race Horses, put together a group of 86 blog posts on a wide variety of HR topics in the HR Carnival of Global Giving. He also combined each with the writer’s favorite charity in the spirit of the season. He also personally donated to these charities and encourages everyone to …

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