From the Archive: One secret to understanding people better

I was able to read and finish a book on a flight to a conference in Las Vegas last week. The book is Dave Kerpen’s The Art of People. It is a very readable book chocked full of pretty sound advice. The subtitle of the book is “11 Simple People Skills That Will Get You …

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10 Essential Skills for Managers Including HR.

  I am reading a book by Terry J. Fadem entitled The Art of Asking: Ask Better Questions, Get Better Answers. Although I am just partially through it I have already gleaned some good information. Fadem has written the book for managers, but I think it has great applicability to HR as well. So here …

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If the Boss Says Listening is Important are You Listening to Them?

I have long known that a key skill to being an effective leader is how well you listen. It also happens to be a key skill for an effective HR professional. In a recent article published in the Atlanta Journal-Constitution, Home Depot CEO Frank Blake was asked what the most important lesson he had learned …

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