How Robotic Process Automation Can Transform Your HR Department

‘Artificial intelligence’ and ‘machine learning’ are buzzwords you might find in any given publication centered around technology, but there’s another popular phrase that HR professionals might want to be aware of: robotic process automation. So, what is it exactly? Robotic process automation, or RPA for short, can be defined as the deployment of robotic technology …

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Future Friday: Do algorithms actually reduce biases?

If you read anything about Artificial Intelligence (AI) and its use in the world of HR you quickly discover that there are two schools of thought. The first of these is that AI is biased and dehumanizing, the second is that it makes better decisions that humans and thus is an improvement. The negative: Biased …

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From the Archive Future Friday: Merging AI and workers

In a discussion on Twitter the other day the topic of discussion was the use of AI in the HR department. Thus, I thought it would be appropriate to repost this brief discussion from February.  For those of you that are frightened by the prospect of a robotic future, where your job, even your life …

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Future Friday: Using AI to identify employees leaving

There are many uses of artificial intelligence (AI) that are making their way into the HR department. Recruitment was one of the first areas to see the use of AI, but it is being used to analyze employee data, help with program enrollment, removing unconscious biases in decisions and more. One area that is also …

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Future Friday from the Archive: Artificial Intelligence and the HR world

This post was originally posted in October of 2016, but I thought it was an appropriate replay with all the discussion occurring about AI. As I have continued to read on AI, there continues to be a divide between the dystopian and utopian points of view. One article ended a discussion with this comment:  “Yet …

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Future Friday: How will Artificial Intelligence be used in the future?

I have written about artificial intelligence several times, for example in Future Friday: Artificial Intelligence and the HR world and Future Friday: The future of work definitely involves Artificial Intelligence. So why am I writing about it again? The answer to that question is found in the more widespread coverage that AI is receiving. It …

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Future Friday: Letter to vendors at #SHRM17

I have written numerous times on Future Friday about robots and artificial intelligence taking over positions in the HR department. It is not hard to find many such a post or article today. In reality, at least for a while robots will not be replacing HR workers, rather they, or more correctly AI (artificial intelligence) …

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Future Friday: AI is not as perfect or unbiased as you may think

The push toward the use of “people analytics” in HR is ever increasing. More and more HR departments are using analytics. According to People Analytics: Recalculating the Route “…71% of companies see people analytics as a high priority in their organizations.” Companies see this as being so important that in some organizations the use of …

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Future Friday: What will you have to do to keep your job in the future?

Last week I wrote about the views of Gerd Leonhard on Future Friday: Lost your job to a robot, sorry but re-education will no longer secure your rescue. If you read that you may recall that Leonhard thinks humans will have to be “creators” to have their jobs protected. Anything that can be routinized will …

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Future Friday: The future of work definitely involves Artificial Intelligence

As you know I am out in San Francisco attending the Dreamforce conference, Salesforce.com’s annual conference. There are some amazing things going on in the world of CRM’s and one of them involves artificial intelligence or machine learning. Many companies As I have written before, AI is becoming much more common. Last year I wrote …

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