What defines the task in knowledge work? Peter Drucker answers!

Peter Drucker was interested in knowledge worker productivity. He considered it a management challenge of the 21st century. In non-knowledge work, or manual work, the task is always given. What is made on the assembly line is not up to the choice of the assembly line worker. That is not the same issue that knowledge …

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Average is No Longer Good Enough

In a piece published on January 27th, Thomas Friedman wrote about the effect that the ever increasing use of technology and the increasing global competition is having on unemployment in the U.S. His conclusion is that average is no longer good enough for American workers. Friedman says “In the past, workers with average skills, doing …

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HR as Knowledge Work

Yesterday I talked about knowledge workers and knowledge work. Today I want to to talk about defining the task and defining the results in knowledge work and how that applies to the field of human resources. According to Drucker the task is always a “given” in manual work. However, in knowledge work he says that …

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Knowlegdge Worker Productivity and Engagement: Drucker and Pink

In his book, Management Challenges for the 21st Century, management guru Peter Drucker talked about what it takes for knowledge workers to be productive. He said there were six major factors. These included: Asking the question “what is the task?” Knowledge workers must manage themselves and take responsibility for their productivity. Continuing innovation has to be …

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