Leverage Surveys to Better Select Virtual Teams

This guest post was written by Angela White, her bio is below. In this post, she offers some excellent advice on putting together virtual teams. Businesses are widespread when it comes to the areas they operate, sectors they cater to, and geographic regions they work in. Managing a large workforce in a single area is …

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What is the Workflex in the 21st Century Act?

We all know that workplace flexibility, family-friendly policies, and paid leave are at the forefront of many company and legislative discussions. Numerous articles condemn the lack of family-friendly policies in the US, see here and here. As a reaction, many states have, or are in the process of, passing local legislation requiring various levels of …

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Future Friday: Is your HR department designed with humans in mind?

I came across an article titled Do people really matter when we design workplaces? Written by Steve Maslin it is directed toward architects and designers. He says that often the first reaction to that question is “of course” and to some it is indeed, but to others Maslin says that often he has found that …

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4 Customer Service Trends That Set Companies Apart

Today’s post is from my friends at SocialMonsters.org. Despite rapid advancement in technology over the years, getting ahold of customer service departments via phone can be downright aggravating and sometimes next to impossible. We’re not just talking mom-and-pop shops without a customer care team, either — multimillion-dollar corporations have ditched the phones for what they …

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Do you include the right people in the interview process?

We all know the purpose of the interview is to provide information that will help you hire the best candidate to fill your open position. If you follow my advice you know that I recommend behavioral interviewing as the best interview method. Not familiar with behavioral interviewing? It is based on the premise that the …

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