The Impact of the Little Things

This post in another blog on The Power of Ordinary Practices was very interesting. It talks about how the day-to-day little actions of leaders have a tremendous effect on the people surrounding that leader. People are more creative when they are happy and leaders can have a tremendous impact on whether people are happy or not. And as the above blog points out most leaders do not realize what impact they have on people. A positive word versus a negative word can set the tone for the day.

Do you have any examples of this kind of impact?

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